Delivery Information

Delivery to UK addresses ONLY - if you wish to buy from another country please contact us for a quote.

 

Pre-orders: if your item says "Availability - Pre-order" then this means we will have to collect it from our supplier before we can arrange delivery to you. We will contact you via email or telephone to confirm the timescale (usually within 7-14 days). Alternatively, you can contact us to enquire as to the pre-order wait time before placing an order with us.

 

Stock Availability: this is shown on the Product pages and in the shopping cart. While we accept pre-orders on XL Lamps and furniture, please do not order more than the available stock of other items as shown on the site. Should this occur, we will ship only the available items and will refund any additional payment made.

 

We offer a choice of delivery options, based on the weight and dimensions of your shopping cart of products, alongside your location in the UK.

 

Below is a list shipping methods (please be aware only available options will show in the cart):

 

1st class standard large letter (2 day service)

 

1st class signed-for large letter (2 day service)

 

1st class small parcel (2 day service - £20 insurance cover)

 

1st class medium parcel (2 day service - £20 insurance cover)

 

Next and 2 day courier delivery services (starting at only £5.00!)

 

Local delivery (by arrangement)

 

Pickup from store

 

Next day Courier Delivery Service: To receive your order the next working day, orders must be placed by 2pm Monday to Friday. This service is only available on orders placed on weekdays, providing the order is received by 2pm and all the required items are in stock. Due to carrier restrictions a next day service is not available to all postcodes in the Highlands and Islands, and additional charges may be applicable.

 

Should you wish to use a different service, require greater level of insurance,  or if you have an unusual request please contact us

 

Should you need to return an item to us please request a Return number by following these instructions

XMAS 2016 Posting dates:

 

Royal Mail 2nd Class - 20th December

Royal Mail 1st Class - 21st December

UK Mail - 22nd December

DPD - 20th December

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